http://www.inc.com/john-nemo/the-hard-truth-about-why-youre-unhappy-at-work.html?cid=sf01001&sr_share=twitter
The gist of the article is: because you hate it there. If you do not love what you do, you will not give your heart to it. If you will not give your heart to it, you are withholding yourself from it. If you are withholding yourself from it, why commit yourself at all to it?
The article talks about take your passion...and make it happen: start your own business. Great advice, if you want to start your own business, but, there are a lot of things to consider before that happens, some being:
1. Having a good product (solution).
2. Knowing your audience.
3. Knowing your competition.
4. Getting funded/loans.
5. Time.
6. Energy.
There are plenty of articles of, "What You Need To Know," or "What I Wish I Knew," in regards to starting a business.
If that is not for you, then we do encourage you, if you hate your job, PLEASE find employment where you will be happy. You will be a much better employee and that business will be better off with you there.
~Cheers!
Wednesday, August 10, 2016
YouTube Video: "Working at Disney Be Like"
This is not our video. We wanted to make sure this video got maximum exposure from our followers, so we re-post it.
We know this was buried a bit in our first post yesterday, but, we do want to make sure people see it. Remember, you do NOT want to be that manager mentioned on YouTube for not recognizing a GREAT employee.
If somebody is making your customers happy (like this guy was), please recognize it and reward it.
~Cheers!
Top Five Necessities That Can Help Your Business (Four If You Are Not A Liquor, Wine, or Cigar Shop) -- Part 2
4. Accounting Software
--Yes, you need this. You need to see where your money is going and from where it is coming. An accounting program (there are plenty: Quicken, QuickBooks, Sage 50, xero, and more...some are free, but, we cannot attest for them) will calculate, automatically, your bank statements, providing you are putting in the information correctly. These may also help you with taxes, especially if you need to show the government what you are doing each quarter.
At the end of each day, enter all your income and expenses for the day along with the reason you spent or acquired the money. If you cannot do this, hire somebody to do this for you. If you do not have time to do this now, you will not have time to do this later if you are concentrating on your business...AND IT NEEDS TO BE DONE. There are also categories (which you have to designate) for each expense and income entry. These are all very helpful so that 5, 12, 18, 26 months in the future, you are not looking back and wondering, "What was that about?!" You will have a tangible record (which can be saved and printed) for your files, should you ever need to provide it to anybody who needs to see it.
5. Your Employees!!
--This one is by far, hands down, THE MOST IMPORTANT NECESSITY you have for your business. You need your employees. Treat them well, make them happy, and they will treat your customers well and make them happy. If you do not care about your employees, but have a, "Customers First," mentality, that means that you may be throwing your employees under the bus. They can't work for you if they are crippled. If you do not care about your employees, do not be surprised that they do not care about your business and will leave: Seven Reasons The Best Employees Quit, Even When They Like Their Job or, worse, not: Seven Passive Aggressive Behaviors Killing Company Morale Check out our posts yesterday concerning high turnover (and a video we will re-post today about how to be a jerk and not recognize a great employee), Not having an, "Employees First," mentality could kill your business.
It happens like this: If you have hired the right people for the right job, or you want to retain the people you hired, but, do not support them, that may make your customer happy, but, your employee will feel no commitment to your business. If s/he resigns or is terminated, a replacement will need to be found for that person. It will take time and money to train that person...and while training may end in two weeks, all the knowledge that a person needs to do the job well may take at least a year to acquire. In the meantime, the lag time due to training and getting a rhythm down for the routine, will slow business...and may undoubtedly upset customers...which is what you were trying to avoid in the first place. Finally, if you decided not to be there for your employee, what does that tell your other employees? Their time is limited, too, and they may decide to see if they are appreciated elsewhere. Where will lack of employees leave your business?
Make sure you hire GREAT employees and make sure they know they are great.
~Cheers!
--Yes, you need this. You need to see where your money is going and from where it is coming. An accounting program (there are plenty: Quicken, QuickBooks, Sage 50, xero, and more...some are free, but, we cannot attest for them) will calculate, automatically, your bank statements, providing you are putting in the information correctly. These may also help you with taxes, especially if you need to show the government what you are doing each quarter.
At the end of each day, enter all your income and expenses for the day along with the reason you spent or acquired the money. If you cannot do this, hire somebody to do this for you. If you do not have time to do this now, you will not have time to do this later if you are concentrating on your business...AND IT NEEDS TO BE DONE. There are also categories (which you have to designate) for each expense and income entry. These are all very helpful so that 5, 12, 18, 26 months in the future, you are not looking back and wondering, "What was that about?!" You will have a tangible record (which can be saved and printed) for your files, should you ever need to provide it to anybody who needs to see it.
5. Your Employees!!
--This one is by far, hands down, THE MOST IMPORTANT NECESSITY you have for your business. You need your employees. Treat them well, make them happy, and they will treat your customers well and make them happy. If you do not care about your employees, but have a, "Customers First," mentality, that means that you may be throwing your employees under the bus. They can't work for you if they are crippled. If you do not care about your employees, do not be surprised that they do not care about your business and will leave: Seven Reasons The Best Employees Quit, Even When They Like Their Job or, worse, not: Seven Passive Aggressive Behaviors Killing Company Morale Check out our posts yesterday concerning high turnover (and a video we will re-post today about how to be a jerk and not recognize a great employee), Not having an, "Employees First," mentality could kill your business.
It happens like this: If you have hired the right people for the right job, or you want to retain the people you hired, but, do not support them, that may make your customer happy, but, your employee will feel no commitment to your business. If s/he resigns or is terminated, a replacement will need to be found for that person. It will take time and money to train that person...and while training may end in two weeks, all the knowledge that a person needs to do the job well may take at least a year to acquire. In the meantime, the lag time due to training and getting a rhythm down for the routine, will slow business...and may undoubtedly upset customers...which is what you were trying to avoid in the first place. Finally, if you decided not to be there for your employee, what does that tell your other employees? Their time is limited, too, and they may decide to see if they are appreciated elsewhere. Where will lack of employees leave your business?
Make sure you hire GREAT employees and make sure they know they are great.
~Cheers!
Top Five Necessities That Can Help Your Business (Four If You Are Not A Liquor, Wine, or Cigar Shop) -- Part 1
There are some GREAT necessities to help your business. There are many articles online that get into this. Here are our top five (really, number five is THE most important). These are necessary for your business. These are the BASIC necessities.
1. Cheers POS (if you are not a wine, liquor, or cigar shop, winery, vineyard, or gift shop associated with these, please continue to Point 2)
--This is the best (and really, only) point of sales system for your store if you are one of the six categories above. We were designed specifically for you, we have everything you need for your business within our system, and we are available on both Windows & Apple operating systems. Check out our website (which will be updated soon) for more information: https://www.cheerspos.com/
2. The Phone
--You CANNOT run a business without a phone. You NEED to get in contact with your customers and clients (and employees). Potential customers, clients, and employees NEED to get in touch with you. Doing everything by e-mail is shady. You NEED (NEED) a phone. Want to make a sale? Phone. Want to get a quote from a potential business you will need? Phone. Want to pacify a concerned customer? Phone. Want to bring somebody in for an interview? Yes, phone. The telephone is great because you can gauge somebody's mood by the tone of their voice and have real-time communication with somebody states (or countries) away. You need a phone for your business. Landlines provide stability, mobiles provide flexibility. You need a phone for your business.
3. The Internet
--Is there anything the Internet cannot provide? From detailed informational videos on how to merge cells in Microsoft Excel to informative articles to great time wasting websites, there is no information that you cannot find on the Internet...providing you have the time and patience to keep searching if what you need does not come up right away. Best website? (www.cheerspos.com) If you want to see how to build your business, which social media would be best for your business, if it would be more beneficial to sell on eBay or Etsy, you can read and watch the information you want on the Internet before you start investing yourself.
Furthermore, you need the Internet for communication purposes. E-mail is still popular, but chatting or Skyping with your business prospects would be better for you & them.
You cannot have a business in today's market without the Internet. If you have your time devoted elsewhere, hire somebody who will handle this aspect of your business for you. You need an up to date website, you need an e-mail address that will be managed daily.
~Cheers!
Tuesday, August 9, 2016
Current Medal Count -- Only Gold Matters
The United States is currently in Second Place with the Medal Count, though the United States has the most medals. We have twenty (20) medals, where as China has only fifteen (15).
However, China has two more gold (currently) than we do. They are listed in first place because of this.
"There is no such thing as second place. Either you're first or you're nothing." Gabe Paul
Read more at: http://www.brainyquote.com/quotes/keywords/second_place.html
"Second place is just the first place loser." Dale Earnhardt
Read more at: http://www.brainyquote.com/quotes/keywords/second_place.html
~Cheers!
TRIPLE SHOT OF TIPSY TUESDAY!! Preventing A High Turnover Rate (Part 3)
http://oureverydaylife.com/high-turnover-rate-say-management-13696.html
This one is solely about management.
All of these have been posted with the belief that a management personnel WANTS to retain staff. We acknowledge, this may not be the case. However, if you have a good team and want to retain your employees, here is advice for you. You may have seen these in one of our other two posts so far today. This should serve as a reinforcement of what to do & not to do. Three separate articles stating some of the same things. Take note.
1. Bad Management: Remember -- COMMUNICATE WITH YOUR EMPLOYEES. Let them know what you expect from them, and also, what is happening with the company. Let them see the bigger picture as much as they need so they can know where they have to step up or be motivated by the prosperity of the company.
2. Burn Out -- If a work load is, "too high," the pay, benefits, and recognition are probably too low. A high-stress job should come with A LOT of perks. Perhaps you think that it does not matter if somebody quits because there are ten people there to take his (her) place.
It matters.
It matters because it costs to train people (if you care if things are done right). It matters because people notice the high turnover rate and will decide not to apply there. It matters because burn out means that somebody is not looking for a job right away, but, may be filing for unemployment benefits. Most importantly, it matters because you know how, collectively, we, The American Public, get frustrated because some kid cannot get our order right at a fast food place or aisles aren't open at a grocery or box store because the business is understaffed? This is the result of high-turnover. If you gave the kid more incentive to remain with the company, he would perform better, and, perhaps rise through the ranks. If it was not treated as a job en route to something better, he may remain longer, and be more motivating to those there, even after s/he is gone. Not everybody is right for every job. The average office worker could not do the job that a fast food or box store employee does. All it takes is one whistle-blower to alert the media what goes on behind closed doors. All it takes is one disgruntled customer to stop coming back and telling those s/he knows to shop the competition.
It matters.
3. This Is NOT The Job For Which You Signed Up! If your employee thought they would be doing one thing, but you have them doing another, do NOT expect to retain them you horrible lying liar!! Be honest about the position, the requirements, and your expectations in the listing and in the interview. They need to know what you want before they cost you money. Remember a few weeks ago when we mentioned one of our workers was given a bait and switch -- she thought she'd have an office job but it turns out, it would have been a second shift factory job? At least she knew before she filled out work forms. Though this is an extreme example, do not downplay the actual job, either. "Appointment Setters," is code for, "Telemarketing," in one business. You want the best, most qualified people for the jobs; do not waste their time and your business' money. That makes you look bad.
4. Acknowledge Awesome Employees. Or even when an average employee does something awesome. We have mentioned this in our other two posts, you MUST do this. Let them know you know they exist. It is so much easier to criticize the employees when things go wrong, but, why did they go wrong? Because you did not inform them what they need to do or do right. If they do something right or exceptional, let them know you noticed.
5. Stressful Workplace. Directly from the article, "A continual exodus of talent can indicate a stressful, unstable work environment of ever-changing job titles, workloads and supervisors. One reality of this situation is that some people lose their jobs, which doesn't inspire the survivors to put down roots, according to "Forbes" magazine. This situation also makes itself felt through departmental turf wars that pit employees against each other. Faced with these situations, employees will opt to go elsewhere than stay in an unhealthy atmosphere."
~Cheers!
This one is solely about management.
All of these have been posted with the belief that a management personnel WANTS to retain staff. We acknowledge, this may not be the case. However, if you have a good team and want to retain your employees, here is advice for you. You may have seen these in one of our other two posts so far today. This should serve as a reinforcement of what to do & not to do. Three separate articles stating some of the same things. Take note.
1. Bad Management: Remember -- COMMUNICATE WITH YOUR EMPLOYEES. Let them know what you expect from them, and also, what is happening with the company. Let them see the bigger picture as much as they need so they can know where they have to step up or be motivated by the prosperity of the company.
2. Burn Out -- If a work load is, "too high," the pay, benefits, and recognition are probably too low. A high-stress job should come with A LOT of perks. Perhaps you think that it does not matter if somebody quits because there are ten people there to take his (her) place.
It matters.
It matters because it costs to train people (if you care if things are done right). It matters because people notice the high turnover rate and will decide not to apply there. It matters because burn out means that somebody is not looking for a job right away, but, may be filing for unemployment benefits. Most importantly, it matters because you know how, collectively, we, The American Public, get frustrated because some kid cannot get our order right at a fast food place or aisles aren't open at a grocery or box store because the business is understaffed? This is the result of high-turnover. If you gave the kid more incentive to remain with the company, he would perform better, and, perhaps rise through the ranks. If it was not treated as a job en route to something better, he may remain longer, and be more motivating to those there, even after s/he is gone. Not everybody is right for every job. The average office worker could not do the job that a fast food or box store employee does. All it takes is one whistle-blower to alert the media what goes on behind closed doors. All it takes is one disgruntled customer to stop coming back and telling those s/he knows to shop the competition.
It matters.
3. This Is NOT The Job For Which You Signed Up! If your employee thought they would be doing one thing, but you have them doing another, do NOT expect to retain them you horrible lying liar!! Be honest about the position, the requirements, and your expectations in the listing and in the interview. They need to know what you want before they cost you money. Remember a few weeks ago when we mentioned one of our workers was given a bait and switch -- she thought she'd have an office job but it turns out, it would have been a second shift factory job? At least she knew before she filled out work forms. Though this is an extreme example, do not downplay the actual job, either. "Appointment Setters," is code for, "Telemarketing," in one business. You want the best, most qualified people for the jobs; do not waste their time and your business' money. That makes you look bad.
4. Acknowledge Awesome Employees. Or even when an average employee does something awesome. We have mentioned this in our other two posts, you MUST do this. Let them know you know they exist. It is so much easier to criticize the employees when things go wrong, but, why did they go wrong? Because you did not inform them what they need to do or do right. If they do something right or exceptional, let them know you noticed.
5. Stressful Workplace. Directly from the article, "A continual exodus of talent can indicate a stressful, unstable work environment of ever-changing job titles, workloads and supervisors. One reality of this situation is that some people lose their jobs, which doesn't inspire the survivors to put down roots, according to "Forbes" magazine. This situation also makes itself felt through departmental turf wars that pit employees against each other. Faced with these situations, employees will opt to go elsewhere than stay in an unhealthy atmosphere."
~Cheers!
DOUBLE SHOT OF TIPSY TUESDAY -- Preventing High Turnover Rate (Part 2)
Second article: http://www.insperity.com/blog/4-reasons-for-high-employee-turnover/
Four Reasons For High Employee Turnover:
1. The article mentions higher pay. We're going to say this one is iffy. We mentioned in the first article that an employee needs to make ends meet. We think if the job is satisfying, an employee would stay, but...if a significantly higher offer is available, perhaps a person would consider leaving. This is why it is so important to keep your employee engaged and part of your team. The article also mentions other tangible benefits.
2. They are not engaged. It is a cycle, if you keep them happy, they will keep you happy. If they are just coming in, punching their card, working their shift, and leaving, they are not engaged. They are there, but, not actively engaged. If an employee is happy at work, he will provide more for you and your company. A disengaged employee will want to forget about work as much as possible. A disengaged employee will not talk about work after hours, and will dread going in, even if it is for three hours once a week. An engaged employee will do more than his (her) share of the work. The article lists ways to keep employees engaged, but, neglects what we have mentioned before (including in Part 1 today) -- Hire The Right Person (not just the skills).
3. They are bored. The key point here is meet with your employees and make sure they know what work they are to be doing. Make sure they still want to be at your company.
4. This one's on you -- they are poorly managed.
Remember -- get involved in your employee's work life.
YOU leave your personal life at home.
YOU leave any issues you may be having with those above you out of your employee's cognition. They do NOT need to know if you are having a disagreement with one of your superiors. They do not need to be used as a pawn. You mentioning something to your employees will make you sound bitter and gossipy.
~Cheers!
Four Reasons For High Employee Turnover:
1. The article mentions higher pay. We're going to say this one is iffy. We mentioned in the first article that an employee needs to make ends meet. We think if the job is satisfying, an employee would stay, but...if a significantly higher offer is available, perhaps a person would consider leaving. This is why it is so important to keep your employee engaged and part of your team. The article also mentions other tangible benefits.
2. They are not engaged. It is a cycle, if you keep them happy, they will keep you happy. If they are just coming in, punching their card, working their shift, and leaving, they are not engaged. They are there, but, not actively engaged. If an employee is happy at work, he will provide more for you and your company. A disengaged employee will want to forget about work as much as possible. A disengaged employee will not talk about work after hours, and will dread going in, even if it is for three hours once a week. An engaged employee will do more than his (her) share of the work. The article lists ways to keep employees engaged, but, neglects what we have mentioned before (including in Part 1 today) -- Hire The Right Person (not just the skills).
3. They are bored. The key point here is meet with your employees and make sure they know what work they are to be doing. Make sure they still want to be at your company.
4. This one's on you -- they are poorly managed.
Remember -- get involved in your employee's work life.
YOU leave your personal life at home.
YOU leave any issues you may be having with those above you out of your employee's cognition. They do NOT need to know if you are having a disagreement with one of your superiors. They do not need to be used as a pawn. You mentioning something to your employees will make you sound bitter and gossipy.
~Cheers!
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