TIPSY TUESDAY: Ten EXPERT Tips For Sales Motivation (PLUS Five More INSIDER Tips!!)

The link (easy to read): Ten Expert Tips For Sales Motivation

We at Cheers POS can tell you, as a small business, EVERY PERSON COUNTS!!

Most business' sell the idea that they are Customer Friendly or Customer Oriented.

1. If you want to have a GREAT business, be Employee Friendly and Employee Oriented. Your employees make your business, especially if you are in sales, treat them as people, not consumables.

2. Spend time with your employees and train them yourself. If you cannot, get someone you trust, who knows your business (not just his or her own job) inside and out to train your staffer, this way, you know the new employee will get the RIGHT training). DO NOT rely on videos. They are impersonal and shows your employee you cannot be bothered and that he or she is not an individual.

3. Get to know your employees -- if they feel more comfortable with you and your direction, they will put more into your company. If they feel like they are expendable, they will put in the minimum they must for the hours they have to work, not really perform well, and probably look for a better job that has more to offer. Job-searchers are leery of companies with high turn-over rates, customers HATE THEM because they are always talking to someone new and have to explain from the start, again and again, to each person, why they are calling.
Furthermore, if you know your employees, you can be more comfortable with them and be more confident in your team and your vision.

4. Stop problems BEFORE they start. Correct your employee(s) if they have made a mistake or are performing poorly. Re-train them if you have to do so. Spend more time with the employee(s) so that you do not loose time and money having to bring in a new person and start from the beginning.

5. Discourage. All. Gossip. This decreases productivity and sets up an, "us vs them," mentality, or at least ostracizes at least one person at any given time. You do not need this in a small business, especially one that is as difficult as sales. Make sure, if your team is not a, "family," they are more than just, "co-workers." Have it so that everybody is a work mate. They may not be besties, but, they are more than acquaintances. Everybody should be friendly, not just polite. Everybody should be friends at work, not just professionals.

Big business' can get away with high turnover rates because they know they already have a solid clientele base. Medium businesses may lose customers because the customers are not treated well because the employees are not treated well. Small businesses cannot afford to hemorrhage employees. Treat your employees as your Number One Priority and your business will grow!

~Cheers!