Updates at Cheers POS!

The office has just been informed that Cheers POS is one step closer to being compatible with EMV!!  We are working VERY hard on this so that we, a cloud-based business, will keep up with the future.  (We know, NOBODY has really implemented this yet and we do not see it anywhere.)

In other (personal) news, did you know that between February 25 through March 24, 2016, Cheers POS has ordered 4 Asus PT 2001 All-In-One computers from amazon.com?  Within the span of one month, we have ordered four because we had to return three (if you read this blog regularly, you know the struggle).  None of the computers, even though they were plugged in, were charging.  Each one said that it was plugged in and charging, but, even after hours, it was showing 0% charged.  IN ALL FAIRNESS, these MIGHT have been refurbished.

Today, our secretary got on the phone with Asus (again) and this time Asus talked her through a BIOS Default Settings Reset.  Somehow, thank God, this worked.  Asus was talking about not being able to find the RMA Number (the representative explained that he would populate RMA number maybe at least 3 times during the conversation because he did not see one and our secretary did not have one).  This is the number that showed a report was filled out online.  Our secretary did this yesterday, along with providing a .pdf file of the receipt/invoice showing that this computer was purchased on 3/24/16.  She was told to do this and call back two hours later to make sure the invoice went through.  The issue was, she would be leaving well before the two hours was up.  She could not come back to do it, either, as she had to be at her other job in a relatively short amount of time (less than two hours break between this job and her other job on Mondays!).  She did this so that the computer (with a limited 90 warranty) could be sent back and be repaired.  (This particular computer, Number 4, was not even recognizing the battery, which we cannot determine if it is better or worse -- is it progress when a battery does not charge because it is not even recognized?)

AFTER she told the Asus representative that her boss said they would just return the computer (because this was taking too long and the representative was not being helpful at this point), our secretary checked Number 4...which was at 3% charge!  w00t!  Hopefully this computer will still work when it is moved to its new work station and thus, can be set up properly with all the apps and software this business needs to function more appropriately!!

We hope you all are having a Happy Easter Week (holla if you had to go back to work on Easter Monday)!!

We may see if we can post drink recipes today (depends on how full our plate is...or what small fires may start).

~Cheers!